Agreement to Terms
By using the services of Grand Rapid Solutions LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. Please read them carefully before engaging our moving services.
Services
Grand Rapid Solutions LLC provides moving services including but not limited to:
- Residential and commercial moving
- Local and long-distance relocation
- Packing and unpacking services
- Loading and unloading services
- Specialty item moving
All services are subject to availability and are provided in accordance with the specific quote or agreement provided to the customer.
Quotes and Pricing
Quotes provided are estimates based on the information you provide. Final pricing may vary based on actual services rendered, distance, weight, and any additional services requested. We will inform you of any significant changes before proceeding with the move.
Payment Terms
Payment terms will be specified in your quote or service agreement. We accept various payment methods including cash, credit cards, and electronic transfers. Payment is typically due upon completion of the move unless otherwise agreed in writing.
Cancellation and Rescheduling
If you need to cancel or reschedule your move, please notify us as soon as possible. Cancellation or rescheduling fees may apply depending on the timing and circumstances. Specific terms will be outlined in your service agreement.
Customer Responsibilities
As a customer, you are responsible for:
- Providing accurate information about your move
- Ensuring access to both pick-up and drop-off locations
- Disclosing any items that require special handling
- Removing or securing valuable personal items not included in the move
- Ensuring parking and building access arrangements are made
Liability and Insurance
We carry insurance coverage as required by law and regulation. Our standard liability coverage is included with all moves. Additional insurance options are available for high-value items. The specific terms of coverage will be outlined in your service agreement.
We are not liable for:
- Damage to items improperly packed by the customer
- Loss or damage to items not disclosed to us
- Pre-existing damage to items
- Delays due to weather, traffic, or other circumstances beyond our control
Claims
Any claims for loss or damage must be reported to us in writing within 7 days of delivery. We will investigate all claims promptly and work to resolve them fairly according to the terms of our insurance coverage.
Communication Consent
By providing your contact information, you consent to receive communications from Grand Rapid Solutions LLC regarding your move, including phone calls, text messages, and emails. You may opt-out of marketing communications at any time.
Limitation of Liability
Our total liability for any claim arising from our services is limited to the declared value of the items being moved or the amount paid for our services, whichever is less, except as required by applicable law.
Governing Law
These Terms of Service are governed by the laws of the State of Alabama. Any disputes arising from these terms or our services will be resolved in the appropriate courts of Alabama.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, please contact us:
Grand Rapid Solutions LLC
Email: 1grandrapidsolutionsllc@gmail.com
Phone: 256-214-5418 or 938-230-6003