Introduction
Grand Rapid Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our moving services.
Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and physical addresses (pick-up and drop-off locations)
- Move Details: Move date, home size, special requirements, and service preferences
- Communication Records: Records of your interactions with us via phone, email, or our contact forms
How We Use Your Information
We use the information we collect for the following purposes:
- To provide moving quotes and schedule your move
- To communicate with you about your move and our services
- To improve our services and customer experience
- To send you updates, promotions, or information about our services (with your consent)
- To comply with legal obligations and protect our rights
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted service providers who assist us in operating our business (e.g., payment processors, insurance providers)
- Legal Compliance: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, sale, or transfer of business assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Opt-out of marketing communications at any time
Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Our website may use analytics tools to understand how visitors interact with our site.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Grand Rapid Solutions LLC
Email: 1grandrapidsolutionsllc@gmail.com
Phone: 256-214-5418 or 938-230-6003